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Pro¹ X – state of production and delivery


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3 hours ago, OKSun said:

Interesting how fast they can reply in some cases....My customer request to FXtec from 13.04 about the security of the android on the Pro1 has not been replied.

Even though the company is small it would be more surprising if anyone knew the answer for any mail directly.

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Production does indeed seem to be starting...  

This just came in for those who ordered on the web:  

Posted Images

5 hours ago, OKSun said:

Interesting how fast they can reply in some cases....My customer request to FXtec from 13.04 about the security of the android on the Pro1 has not been replied.

There's of course a difference between mailings from sales which have to go to all customers and individual support requests, especially when the repair service is more or less nonexistent because they have not been getting any spare parts for many months anyway...

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4 minutes ago, Rob. S. said:

There's of course a difference between mailings from sales which have to go to all customers and individual support requests, especially when the repair service is more or less nonexistent because they have not been getting any spare parts for many months anyway...

Actually, as has shown up in a couple of threads here, as predicted, now that they are manufacturing, they have spare parts again.  I and several others have been notified that our repairs are done or being done.  They even threw in a battery replacement (not just me). 

Part of the problem in their communication is they don't say anything when they don't have an answer or solid information. My trust in them, however, has been based on the fact that they always come through.

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2 hours ago, Hook said:

Actually, as has shown up in a couple of threads here, as predicted, now that they are manufacturing, they have spare parts again.

I hope they are also going to reply me about a replacement USB board.

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3 hours ago, Rob. S. said:

There's of course a difference between mailings from sales which have to go to all customers and individual support requests, especially when the repair service is more or less nonexistent because they have not been getting any spare parts for many months anyway...

yes this is the exactly point I wanted to make. My question is not related to replacement parts, but is a software issue. It is sad, but under these conditions it is very unlikely I will buy product from them again.

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4 hours ago, linparda said:

Well... Here we are at the end of the month and still no shipping emails... Crazy. 

Seven days ago they wrote:
image.png.2f9e001e1d6bb34d3de202c20242525a.png
So why do you find it crazy that they have not updated after one week ?

ADD: Guessing here, I assume that they await some signing key with the official approval, as this would prevent them from flashing signed images before they get the key. Could also be a pure legal thing that they got the key, but are not allowed to flash using it before they get the paperworks on it.

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2 hours ago, EskeRahn said:

So why do you find it crazy that they have not updated after one week ?

I guess some have developed such passion in ranting about F(x)tec that they will feel empty and disappointed when they receive the phone after all ... 😉

Edited by claude0001
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6 hours ago, claude0001 said:

I guess some have developed such passion in ranting about F(x)tec that they will feel empty and disappointed when they receive the phone after all ... 😉

Hahaha! I an not ranting... But people have mentioned that they have been waiting a long time. I am late to this as I came in about two months after the February release date so I am not stressed about it just saddened that it has been pushed back a few times since I ordered. 

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9 hours ago, EskeRahn said:

Seven days ago they wrote:
image.png.2f9e001e1d6bb34d3de202c20242525a.png
So why do you find it crazy that they have not updated after one week ?

ADD: Guessing here, I assume that they await some signing key with the official approval, as this would prevent them from flashing signed images before they get the key. Could also be a pure legal thing that they got the key, but are not allowed to flash using it before they get the paperworks on it.

Crazy because this is all new to me. I don't have experience with companies that have alI these delays. Well... lol... I take that back.. I think I waited 1 year? 2 years for Upward Mobility to put out a new Blackberry? Guess it is a small company thing? 

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2 hours ago, linparda said:

Crazy because this is all new to me. I don't have experience with companies that have alI these delays. Well... lol... I take that back.. I think I waited 1 year? 2 years for Upward Mobility to put out a new Blackberry? Guess it is a small company thing? 

Indeed they are small. But also remember the global issues like the Covid and the ship shortage that has affected huge players also. Even huge companies like Apple and VolksWagen struggle to get the parts they need.... And add to that, that FxTec was swindled shortly after the Pro1X campaign start, so they had to totally redesign for another chipset. So the whole thing is a crazy story indeed.

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6 hours ago, EskeRahn said:

Indeed they are small. But also remember the global issues like the Covid and the ship shortage that has affected huge players also. Even huge companies like Apple and VolksWagen struggle to get the parts they need.... And add to that, that FxTec was swindled shortly after the Pro1X campaign start, so they had to totally redesign for another chipset. So the whole thing is a crazy story indeed.

Interesting. I had no idea that they were swindled! But very good points. Well said. 

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Quote
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posted by FX Technology

Jun 6, 2022 • 3:55AM PDT

Pro1-X Manufacturing Update - June

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Dear Pro1-X backers,

Here are the latest manufacturing and shipping updates:

  • Mass shipping has now been confirmed for mid-June. Please note, that this date is only for backers that choose Android OS. This will include the latest security patch
  • We have been speaking to community developers to work out a rough timeframe for a stable and functioning Lineage OS and Ubuntu Touch OS:
    • Lineage OS should be stable and ready to ship in around 1 month.
    • Ubuntu Touch still has several fixes to be made. We expect this will take a few months, however there may be a beta version available shortly (approx. 1 month). 

Hopefully this information will help you to decide whether you would like to stick with Lineage or Ubuntu Touch OS or switch to Andoid OS.

Thank you all for your ongoing patience and support - we can not wait for you to receive your Pro1-Xs!

Team Fxtec 🙂

👍

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4 minutes ago, linparda said:

"Please note, that this date is only for backers that choose Android OS." 

Does that include people that bought off the website?

Guessing here, I would expect the order to roughly be: Pending Pro1, and then Pro1X roughly in chronological order.
I doubt they will prioritise IGG perks over pre-orders or vice versa. But that said they might bundle them somehow e.g  by nation as I guess one bundle of n units could get faster and cheaper customs and shipping than n individual parcels. But again, I'm only guessing.
And we have no idea neither how fast the production rate is nor the size of the queue, so how long it will take before all orders are sent is anyone's guess.

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TLDR this thread...but can anyone tell me what version on android will ship on the Pro1x if I select that?

I had chosen Lineage at the time of backing (and may ultimately stick with that).  I'm thinking of changing my selection to get a newer version of Android then version 9 that came with Pro1.  I've been interested in trying Lineage but didn't like the idea of wiping my device to start over from scratch.  As long as I have a functional Pro1, I can experiment on the Pro1x.

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31 minutes ago, npatel1050 said:

Good to see progress. Are they going to stick to IGG for all sales or will they eventually sell off their own website?

Also, will they ever keep stock on hand or is it made to order?

Good questions... time will tell.

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2 hours ago, npatel1050 said:

Good to see progress. Are they going to stick to IGG for all sales or will they eventually sell off their own website?

Also, will they ever keep stock on hand or is it made to order?

It is currently for sale (pre-order) on their website: https://fxtec.com/ , so I guess the answer is they are going to sell the Pro 1 X on their website.

As for your other question, I think noone, including fxtec, knows..

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4 hours ago, KingOfTerrible said:

.but can anyone tell me what version on android will ship on the Pro1x if I select that?

I wouldn't want to say I know for sure, but all previous hints seem to indicate that it is Android 11.

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4 hours ago, toast said:

It is currently for sale (pre-order) on their website: https://fxtec.com/ , so I guess the answer is they are going to sell the Pro 1 X on their website.

As for your other question, I think noone, including fxtec, knows..

Way back in the day they did mention they would eventually keep stock on hand after preorders we're filled, but a lot has changed since then. I would still consider this phone but not until they've ironed out production and after sale support. So I continue to wait.... Keep checking in every so often

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44 minutes ago, npatel1050 said:

Way back in the day they did mention they would eventually keep stock on hand after preorders we're filled, but a lot has changed since then. I would still consider this phone but not until they've ironed out production and after sale support. So I continue to wait.... Keep checking in every so often

I would think they may have a bit more phones under production because they need some spares for warranty replacements and they may also plan to sell some phones from stock.

However, it is another question how long they may have phones in stock even if they manufacture more items.

...then they may or may not have additional phones manufactured in smaller runs but it is strongly depends also on components availability which is still hectic...

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So, nobody's going to point out the math 🤣

Mass shipping mid June. Yet LoS needs another month 🤪

Anyway, I'm excited. I can't wait to have them both after one year without. I look forward to comparing them side by side. A shame it won't be in time for the SummerJam festival in Germany. That's what I had lasered on the back. I wanted to show it off @ SummerJam. Guess it'll have to wait another year.

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20 minutes ago, DieBruine said:

So, nobody's going to point out the math 🤣

Mass shipping mid June. Yet LoS needs another month 🤪

Anyway, I'm excited. I can't wait to have them both after one year without. I look forward to comparing them side by side. A shame it won't be in time for the SummerJam festival in Germany. That's what I had lasered on the back. I wanted to show it off @ SummerJam. Guess it'll have to wait another year.

I see what youre getting at, but they have already said that LineageOS devices will not be shipped with the first batch, for that precise reason, that Lineage need more time. That is why I ultimately decided to switch to Android, and flash it by myself later when Lineage is done. (Also, remember that the 1 month estimate is just an estimate, something that this project, so far, has been... not great at).

On the other hand, they have said "soon ready for shipping" so many times by now, I am not ready to take their word for it until we start seeing mentions of shipping information appearing on here, or until I have my shipping info in my inbox, sadly. I guess time will tell.. :)

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