Jacob_S
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Everything posted by Jacob_S
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Yes, warranty case. Took 5 months. They had warned me beforehand that it might take longer because of the lockdown, but I didn't expect it to be that long.
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I assume that further repairs will happen faster as long as there is not another full lockdown in Great Britain. I just asked for a warranty extension. Let's see what the answer will be. (Even though I think I wouldn't be allowed to share it here.)
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They finally answered. My phone is on the way back to me now 🙂
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Mine was recieved by them mid June and back in the middle of August, when I asked for an update, they also talked about 1-2 weeks. Then 6 weeks later, when I asked again, they said it is queued for service. I sent another mail a week ago, to which I have no answer so far.
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The SIM card tray also makes a sound when shaking the phone, so one also has to put a finger on there 😉
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This thread is about a different problem, but I think the answers there might be helpful for you as well.
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I have sent in a QWERTZ device for repair/exchange in June. Back in August they said something about 1-2 weeks until I should recieve tracking details. To my follow up eMail a few days ago they now only said that I am queued for service. But they answered really quickly, so not sure what's going wrong in the communication with @d.
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The numbers are assigned in order, but they are not directly subsequent. That topic has been discussed several times already in the unbelievably long thread "On production status and delivery" (I think it was renamed recently, just look for the longest thread, if you are interested).
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Here is the corresponding thread
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Easy solution: Get a new house, a new girlfriend and a new work.
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There somebody told about having the same problem.
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The serial number should also be on the sticker on the back of the box, have you looked there?
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April this year or last year? 😉
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Feels like they are really getting screwed by their manufacturer. At least it sounds like the factory blocked the delivery of more phones, because they took so long to produce them, that the original contract expired.
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Mine was recieved on the 15th of June and also still nothing. So it might still take longer for you.
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Download Finqwerty and select Finqwerty German QWERTZ as layout, it solves that problem.
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@EskeRahn I assume that is what you ended up with? How does it uphold in usage?
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Yes, I wanted to do that anyway, thanks 🙂
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Did someone find a good solution, that doesn't take 2-4 month to arrive? I recently recieved my phone and experience the same rattle. Honestly (despite the company saying otherwise) that is not normal. If I hadn't been following the forum here and thus knowing about the easy fix, that would have been a reason for me to ask for a replacement immediately.
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Not sure if it was reported already, but when having selected the German layout for the physical keyboard in the system settings, yellow arrow + some keys does not work as expected. arrow+l gives ? instead of ' arrow+ö gives ö instead of \ arrow+ß gives ß instead of ? arrow+e gives e instead of € arrow+r gives r instead of °
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I am not sure if that information is useful at all, but I recently had the Google Photo app causing overheating and battery drain on my Priv. So maybe there currently is some problem with synchronisation of Google Apps in general?
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I recently contacted support because I hadn't recieved the update mails and they wrote that part of the staff is already at the factory again. There might still be problems with recieving components from suppliers and obviously they cannot produce at full output, but at least it seems like something is going further a bit :)
