VaZso 1,998 Posted December 25, 2019 Share Posted December 25, 2019 On 12/25/2019 at 5:18 PM, jlavi said: My paid order from Nov 15 is number 42xxx. I supposed my order is just a plain order and not a pre-order. Is the 5..10% production figure (1/20..1/10) per week related to the pre-order and not total orders? If it were relative to the total orders production would be 2000..4000 units a week or 2.5 .. 5 minutes per device. Expand As far as I know, they handle all orders prior general availability as pre-orders (somebody of them wrote it somewhere). ...so you should also receive your order before general availability, but your order is somewhere near the end of the queue. Quote Link to post Share on other sites
npatel1050 132 Posted December 25, 2019 Share Posted December 25, 2019 On 12/24/2019 at 5:35 PM, Polaris said: @Erik Would you kindly give us an idea on the "big batch" size? Is it around 50, or 100, or 150, or 300, or 1000 units? This will be very helpful to estimate one's chances of being in this batch, or if we should expect to need more patience, and calmly wait around for another batch, or two, or ten. Thank you, and Merry Christmas to you too! Expand They never disclosed that info before, what makes you think they will do it now? I don't really know what the big deal is in divulging the number of orders. Unless they're holding onto that info to seem bigger than they appear 1 1 Quote Link to post Share on other sites
Polaris 423 Posted December 25, 2019 Share Posted December 25, 2019 On 12/25/2019 at 6:00 PM, npatel1050 said: They never disclosed that info before, what makes you think they will do it now? I don't really know what the big deal is in divulging the number of orders. Unless they're holding onto that info to seem bigger than they appear Expand Well for a few reasons... First off their communication has been awful and it has only been harming them, so changing their ways would prove wise. Second, please note that I didn't ask for any specifics, I asked for a rough approximation. They could easily provide this without divulging any company secrets (not that the quantity needs to be secret). Third, I didn't ask anything about how many have already shipped, or how many total units still need to ship. Again, I only asked for a very rough idea as to how many will be in this big batch. Certainly doesn't seem like too much to ask from a company who is relying on our continued support to be successful. Quote Link to post Share on other sites
Siani_8 105 Posted December 25, 2019 Share Posted December 25, 2019 Wait so now I shouldn't expect to see a phone until end of January? Just reading that here but nothing in the official thread. Ridiculous. Quote Link to post Share on other sites
Tim6263 134 Posted December 25, 2019 Share Posted December 25, 2019 On 12/25/2019 at 10:21 PM, Siani_8 said: Wait so now I shouldn't expect to see a phone until end of January? Just reading that here but nothing in the official thread. Ridiculous. Expand From: FX Technology LimitedSent: 16 December 2019 19:57 Subject: Pro1 update December Hello! Here’s a December update from us at F(x)tec regarding the Pro1 and in particular for those who haven't received their device yet. ... This has taken a few weeks longer than expected but with the volumes ramping up again in the next week and considering our large backlog, we expect everyone who pre-ordered to receive their devices between now and end of January. Quote Link to post Share on other sites
Zamasu 258 Posted December 26, 2019 Share Posted December 26, 2019 On 12/25/2019 at 10:02 PM, Polaris said: Second, please note that I didn't ask for any specifics, I asked for a rough approximation. Expand They kinda did that, with the 5 to 10% number, and we have an approximation of the total orders as well. I don't see a reason to be more specific then. 2 Quote Link to post Share on other sites
Polaris 423 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 12:10 AM, Zamasu said: They kinda did that, with the 5 to 10% number, and we have an approximation of the total orders as well. I don't see a reason to be more specific then. Expand Except that I don't really think that they are actually shipping 5 to 10% each week, do you? Also, is a big batch considered 5 to 10% or, since this is the first time the phrase "big batch" has been used, is it something different? If nothing else, it can confirm the percentages of phones that are actually shipping. In case it's not apparent, there's a big difference between what they hope to ship and what is actually shipping. I'm not trying to rush them, I'm just trying to (more accurately) predict when my phone will arrive. Whether it will be in January, or July, or 2021. Quote Link to post Share on other sites
Zamasu 258 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 8:01 AM, Polaris said: Except that I don't really think that they are actually shipping 5 to 10% each week Expand That seems like a different issue then. You already have a rough approximation, but you don't trust their word and the approximation. You don't want more information, you want more accurate/truthful information. Which seems even more hopeless to get if you're just asking for more information, and I see no reason for them to change their course now. 3 Quote Link to post Share on other sites
Polaris 423 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 8:58 AM, Zamasu said: That seems like a different issue then. You already have a rough approximation, but you don't trust their word and the approximation. You don't want more information, you want more accurate/truthful information. Which seems even more hopeless to get if you're just asking for more information, and I see no reason for them to change their course now. Expand I'm not sure you read my first post on this matter. It was asking for the approximate size of the "big batch" (Erik's words). That's it, I wasn't asking for anything else. It's not a true statement that I have a rough approximation for the term "big batch." It may be hopeless, but I decided to ask since I don't think it's wise to not answer questions like this one. I agree, in regard to to prior communications, they haven't made wise decisions, but I'm hoping that, sooner or later, they'll realize this and change course (which is especially easy to do with smaller, less significant, details, such as what I asked). Quote Link to post Share on other sites
EskeRahn 5,508 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 10:36 AM, Polaris said: I'm not sure you read my first post on this matter. It was asking for the approximate size of the "big batch" (Erik's words). That's it, I wasn't asking for anything else. It's not a true statement that I have a rough approximation for the term "big batch." It may be hopeless, but I decided to ask since I don't think it's wise to not answer questions like this one. I agree, in regard to to prior communications, they haven't made wise decisions, but I'm hoping that, sooner or later, they'll realize this and change course (which is especially easy to do with smaller, less significant, details, such as what I asked). Expand If I do not recall wrong he wrote that it would cover about 3/10 of the pre orders. 1 Quote Link to post Share on other sites
npatel1050 132 Posted December 26, 2019 Share Posted December 26, 2019 Regardless, knowing the amount of orders won't speed up or slow down production. But it will give us a better idea of when to expect our devices. Or at least tell us what batch we're in... But even that they won't disclose... Quote Link to post Share on other sites
__fastcall 97 Posted December 26, 2019 Share Posted December 26, 2019 (edited) I always make sure to have some popcorn at hand when I check out this forum. The intensity of whiny children is warming my heart. And the conspiracy theories are better than lizard people, and god forbid - a spherical earth. 😉 Edited December 26, 2019 by __fastcall 6 1 Quote Link to post Share on other sites
Zamasu 258 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 10:36 AM, Polaris said: It's not a true statement that I have a rough approximation for the term "big batch." Expand Nah, we do. 1-2 /10's each week, and a large one was 3/10 once. If you choose to no longer trust these statements is a different problem. 1 Quote Link to post Share on other sites
EskeRahn 5,508 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 11:11 AM, npatel1050 said: Regardless, knowing the amount of orders won't speed up or slow down production. But it will give us a better idea of when to expect our devices. Or at least tell us what batch we're in... But even that they won't disclose... Expand Well yes and no. As we are not told where we are in the queue that would not help much for the individual. But what they could tell with each would be something like . The batch that just left the factory will cover pre-orders with IGG coupons with payment received before DD MMM And after all coupon orders handled . The batch that just left the factory will cover pre-orders with payment received before DD MMM 2 2 Quote Link to post Share on other sites
Guest Posted December 26, 2019 Share Posted December 26, 2019 (edited) There is one fx tec phone left for purchase on the digitec.ch website (retailer). Delivery announced as in 2-4 days. The ones who purchased the other fx tec units on this retailer website in the last days, let us know when you receive them. The advantage of pre-ordering seems only a financial one (I paid 100USD less), but not in terms of availability.... (still no trace of my pre ordered fx tec) Edited December 26, 2019 by Guest Quote Link to post Share on other sites
Polaris 423 Posted December 26, 2019 Share Posted December 26, 2019 (edited) On 12/26/2019 at 11:09 AM, EskeRahn said: If I do not recall wrong he wrote that it would cover about 3/10 of the pre orders. Expand Oh, well then I must have missed that one! On 12/26/2019 at 12:12 PM, Zamasu said: Nah, we do. 1-2 /10's each week, and a large one was 3/10 once. If you choose to no longer trust these statements is a different problem. Expand Clearly, I missed the 3/10 post, but I don't believe that 1-2/10s are shipping each week. I'm curious if there is evidence of this that I'm missing...? That would be about 390 to 400 (at 1.5/10) units per week, and I don't think they are close to shipping this amount. On 12/26/2019 at 11:11 AM, npatel1050 said: Regardless, knowing the amount of orders won't speed up or slow down production. But it will give us a better idea of when to expect our devices. Or at least tell us what batch we're in... But even that they won't disclose... Expand It won't tell us the batch we are in, but would definitely help give us a better idea of when to expect our devices. This is exactly what I was shooting for here. I don't care when I receive it, I would just like to have a realistic idea as to when it will ship. On 12/26/2019 at 12:28 PM, EskeRahn said: ...But what they could tell with each would be something like . The batch that just left the factory will cover pre-orders with IGG coupons with payment received before DD MMM And after all coupon orders handled . The batch that just left the factory will cover pre-orders with payment received before DD MMM Expand Agreed! However, I would just be happy with approximate batch sizes. We have a pretty good approximation of the total units to be shipped, it would be nice to find out how many are actually being shipped each week. Again, I would be very content with as little info as approximate batch sizes. Edited December 26, 2019 by Polaris Quote Link to post Share on other sites
Raksura 270 Posted December 26, 2019 Share Posted December 26, 2019 (edited) On 12/26/2019 at 2:05 PM, Polaris said: Oh, well then I must have missed that one! Clearly, I missed the 3/10 post, but I don't believe that 1-2/10s are shipping each week. I'm curious if there is evidence of this that I'm missing...? That would be about 390 to 400 (at 1.5/10) units per week, and I don't think they are close to shipping this amount. It won't tell us the batch we are in, but would definitely help give us a better idea of when to expect our devices. This is exactly what I was shooting for here. I don't care when I receive it, I would just like to have a realistic idea as to when it will ship. Agreed! However, I would just be happy with approximate batch sizes. We have a pretty good approximation of the total units to be shipped, it would be nice to find out how many are actually being shipped each week. Again, I would be very content with as little info as approximate batch sizes. Expand The post for the 3/10th of pre-orders is here. F(x)tec doesn't seem to have ever followed their 1 batch a week plan. I find the fact that this indicates they could not predict what was going to be produced one week in advance kind of insulting for them. I've lost track of dates, but it's not impossible the volumes for that large batch cover the missing shipments of that one batch a week (basically, if they missed the 1 week deadline for three weeks, and this last week contains all that was produced during those weeks). Edited December 26, 2019 by Raksura 1 1 Quote Link to post Share on other sites
Rob. S. 1,667 Posted December 26, 2019 Share Posted December 26, 2019 (edited) Their estimates on batches and production in general seem to not have included issues in manufacturing or with suppliers or with supplied parts, whereas reality often includes such issues, nixing estimates no matter how diligently they were made. The good news is, manufacturing does happen, and as long as it does, sooner or later we'll get those phones – even if it is always 'later' in our case... Edited December 26, 2019 by Rob. S. 3 Quote Link to post Share on other sites
Adrienspawn 126 Posted December 26, 2019 Share Posted December 26, 2019 On 12/26/2019 at 2:24 PM, Raksura said: The post for the 3/10th of pre-orders is here. F(x)tec doesn't seem to have ever followed their 1 batch a week plan. I find the fact that this indicates they could not predict what was going to be produced one week in advance kind of insulting for them. I've lost track of dates, but it's not impossible the volumes for that large batch cover the missing shipments of that one batch a week (basically, if they missed the 1 week deadline for three weeks, and this last week contains all that was produced during those weeks). Expand Yeah I feel there's a lot of repackaging information so that it sounds better. "We're sending a big batch lol haha we're so random and productive!" Vs. "Those 2 previous batches weren't sent out lol oops but now they are. Sorry." 4 Quote Link to post Share on other sites
Erik 1,487 Posted December 27, 2019 Author Share Posted December 27, 2019 On 12/24/2019 at 4:05 PM, Erik said: Brief Christmas update. A small batch is shipping out this Friday, if UPS keeps its promises. It was meant to arrive today, but our staff availability is limited in the UK right now. No stock assignment letters for this one, as we are shipping them a little differently to avoid extra delays. Some of you will have tracking info on Friday. The big batch which should make a lot of you happy is expected to leave the factory in the 1st week of January, which is also when we expect you’ll have the tracking details. We would like to thank everyone for their patience. Merry Christmas from me! Erik Expand Further to this, we wanted to ship the small batch today, but it did not arrive earlier this week as we expected. The courier bringing the stock to the UK confirmed it will arrive sometime today, which means tracking for the next small batch will be provided to you on Monday. The big batch is also on the way for January - that one will notify of stock assignment. 3 11 Quote Link to post Share on other sites
silversolver 849 Posted December 27, 2019 Share Posted December 27, 2019 On 12/27/2019 at 12:05 PM, Erik said: Further to this, we wanted to ship the small batch today, but it did not arrive earlier this week as we expected. The courier bringing the stock to the UK confirmed it will arrive sometime today, which means tracking for the next small batch will be provided to you on Monday. The big batch is also on the way for January - that one will notify of stock assignment. Expand You are the hero with the golden pen who is saving F(x)tec from a mass exodus of disgruntled CRUSTYmers. Thank you for all you do! I trust you had a merry Christmas and will have an amazing new year. Whenever my clack arrives, it will be Christmas! Thank you for encouraging news that it might be soon! 6 2 1 Quote Link to post Share on other sites
Doktor Oswaldo 915 Posted December 27, 2019 Share Posted December 27, 2019 (edited) On 12/27/2019 at 1:58 PM, silversolver said: You are the hero with the golden pen who is saving F(x)tec from a mass exodus of disgruntled CRUSTYmers. Thank you for all you do! I trust you had a merry Christmas and will have an amazing new year. Whenever my clack arrives, it will be Christmas! Thank you for encouraging news that it might be soon! Expand I can agree on that. By all critic I have at the communication of fxtec, @Erik prevents a total black out. The CEO's should be really thankful! Edited December 27, 2019 by Doktor Oswaldo 4 2 Quote Link to post Share on other sites
agent008 243 Posted December 27, 2019 Share Posted December 27, 2019 On 12/27/2019 at 1:58 PM, silversolver said: Whenever my clack arrives, it will be Christmas Expand Agreed. So, on the bright side, Fxtec will bring us an extra Christmas in January. 😁 2 2 Quote Link to post Share on other sites
Swond 120 Posted December 28, 2019 Share Posted December 28, 2019 On 12/24/2019 at 8:57 AM, cube48 said: Ordered 29.3.2019, payed 1.8.2019, order #11xxx, EU - Czech Republic, QWERTY. Edit: No IGG backer. Expand Woow, pretty close! Qwertz, czech republic and #12*** here, since a paymant issue occurs... I also didn't have the account and order connected, but then I had to cancel first order and make a new one (B2B issue), so now its over #30.000 😞 Quote Link to post Share on other sites
CornholioGSM 352 Posted December 28, 2019 Share Posted December 28, 2019 On 12/28/2019 at 1:51 PM, Swond said: Woow, pretty close! Qwertz, czech republic and #12*** here, since a paymant issue occurs... I also didn't have the account and order connected, but then I had to cancel first order and make a new one (B2B issue), so now its over #30.000 😞 Expand ...i have 34xxxx...to czech republic too 1 Quote Link to post Share on other sites
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