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This is a known issue, though I think most of the discussion has taken place in the Lineage 18.1 thread and in the Lineage room on the unofficial FxTec Discord. No one seems to have quite figured out what brings this one in terms of reliable steps to recreate. I certainly haven't, though it does happen to me, just not often and not predictably. Then again, I haven't kept up with all the postings, maybe others know more.

And I am another who really has never been given any reason to complain about F(x) Tec's customer service. Yes there have been delays, but in fact the communication was good if you factor in that they don't say much if they don't actually have any news. When there were delays, they were very clear that there would be delays and they didn't know how long. I accepted that. Certainly never got a Frankenphone back. It's only my experience, but I am very happy with the CS I have received from this company. Far better than anything I have received by any other phone company.

Indeed, Say what you want about communication and delays, their customer service is stunning, Got the Pro1 I sent for repairs in December back 2 days after they said it had been repaired and was being shipped, and also with a new battery thrown in. Even though he had seen all the delays, after seeing the CS I was provided, a friend ordered the Pro1x Enthusiasts Perk on IGG. This is a company that cares.

I got My Pro1 back. I decided to not steal my T-mobile sim back from my Pinephine plus keyboard (mostly because it requires removing the keyboard and the connection is finicky), but T-mobile is no longer offering the $15/month plan w 1 GB data so I went to Ting Mobile for my Pro1. They even claim the IEMI is supported (my theory is if you type any random set of numbers and letters in there the decision tool will say you are supported 😄 ). They have a plan that is $10 for unlimited calls and text and 5$ for each 1GB of data, which works out to the same as the T-Mobile plan. The SIM is iden

Got my Pro1 back from repair and decided to start out with Lineage 19 as described above by Eske (I flashed the 20220613 recovery image... probably could have used the Lineage 18 recovery which also worked for AICP, but I wanted a fresh start). I also wanted to note that I was able to sideload version 25 of Magisk as a zip (depreciated install technique) in order to get SU, which ios all I use Magisk for. I had to open the Magisk Manager app to finish install, which was painless, but I think might be new. I don't remember having to do that before just for SU. Took me 30 minutes (and then a

Having just gotten back my Pro1, I decided to start out with Lineage 19. Still, I'm hoping there might be an AICP-s.

Sorry for your experience. Mine arrived yesterday and it is indeed mine and works flawlessly. Have Lineage 19 flashed and rooted and restoring everything. 🙂

Wow! Now FedEx says it is on the truck in my city and is being delivered today! Considering I was sent the tracking number Friday morning and last I saw it was hopping around London, that's dang fast. 🙂

I received a FedEx tracking number and tracked it moving around London, but now the FedEx site keeps saying it is having a problem and "try again later"-- which must mean "try again on Monday". 😄

It's admittedly confusing, and I have no special insight on what happened here. @EskeRahn's guess is plausible. However, this last update is the first one to explicitly say "Mass shipping has now been confirmed..." I would take that as a clear sign that the manufacturing hurdles have been surmounted. Hopefully.

I wouldn't want to say I know for sure, but all previous hints seem to indicate that it is Android 11.

Actually, as has shown up in a couple of threads here, as predicted, now that they are manufacturing, they have spare parts again. I and several others have been notified that our repairs are done or being done. They even threw in a battery replacement (not just me). Part of the problem in their communication is they don't say anything when they don't have an answer or solid information. My trust in them, however, has been based on the fact that they always come through.

I have one. They are very nice, real quality. They will cushion your Pro1x but may not cushion enough in a high impact fall. They do hold snugly enough that the phone doesn't slide out on it's own, but still make it easy to remove the phone.

I think the other thing to look at is their perseverance. Given IGG offers no guarantee of delivery, most, given the obstacles they hit, might have thrown up their hands and walked away. This small group of folks is making sure we get our phones come Hell or high water. I can't believe they are going to have ended up with massive profits. They are doing this for the love of keyboard phones and they will deliver. Thank you Chen and the rest!

I understand that it is a PITA, but going to a new major version of any ROM with a dirty flash is likely to end badly. Likely enough that I prefer rebuilding from a fresh install. Then again, I'm retired so I can easily spend a few hours rebuilding. 😉

They did. I had anticipated when I sent my Pro1 in last December for repairs (touch didn't work at all even when I replaced the screen) that I would be waiting until manufacture of the Pro1x for spare parts to show up. I just received an email that my repair is done and my Pro1 will be on it's way to me shortly (was done as a warranty repair since I reported the problem 3 weeks before the end of my original 2 year warranty). Quite honestly, great customer service, even with the long (but anticipated) repair time. 👍

It is more likely stock was never updated because they no longer had the services of the contractor who was responsible for the OS on the Pro1.

Honestly, your best shot is to pay for the tech bundle on IGG (an extra battery can't hurt) as they are unlikely to have any to sell as spare parts before those go out. They originally said their intent was to send all perks for the same person at the same time. Not sure if they'll keep to that if the orders are made far apart in time. That's of course the display in the whole frame assembly. If you just want the display you probably have to go the AlieExpress route as I don't think FxTec has ever made just the display available.

Yes, it should be covered by warranty. Looking at thew Wayback machine, the 2 year warranty was listed through at least March 4th 2021: https://web.archive.org/web/20210304055614/https://fxtec.com/faq It was only sometime after that, showing up in the archived page for April 11th, that the policy was changed to a 1 year warranty (made, I think, when they changed the Pro1x from a 2 year warranty to a 1 year warranty-- there probably weren't any Pro 1s being shipped by this time. https://web.archive.org/web/20210411034712/https://fxtec.com/faq

I doubt they have had any replacement screens (or any other parts) since at least October, probably earlier. When everything gets sorted out (having parts delivered to factory, inventory, identifying parts for Pro1x manufacture, and separating out spare parts for parts pledges on IGG and repairs), they will finally get to the repair tickets. Since everything is ordered in bulk and sent to the factory, I don't think there is a way to tend to repairs first as ordering those parts separately and having them shipped to the UK might allow, They don't like giving updates when there is nothin

I have no doubt they will honor their agreement that it is a warranty repair (as they did for my Pro1). What will be interesting to see is if any problem turns out to be a problem with the motherboard. I am sure they have no replacement motherboards for the SD835 Pro1. So, does that mean replacing the Pro1 with a Pro1x? My last communication, March 1st, was that they would contact me when they had an update on my repair. As I said above, I'm pretty sure there will be no update until the Pro1x is being produced and shipped because they would order everything all at the same time to

@agent008 I have never heard of an OTA being needed or used if the 20200825 version of stock was flashed. It should have the fix. There was a file floating around with files from BOE that could fix the margins of the new display on Lineage 16-17, but I suspect, as @Rob. S. suggested, you are dealing with a different problem. Last November, my original, factory installed screen stopped responding to any touch. I checked the connections. They seemed good. So I had a local shop that is very good replace the screen with a new AlieExpress screen. Still, no response to touch. That tends t

Thanks. I wasn't asking for release date... I know better (spending a few years with Dirty Unicorns gets you well trained 😄 ), I just wasn't skillful enough to locate any indication of activity. Don't care when, just happy it's in good hands. Thank you!

Sean, do you have any input for my query near the top of this thread... what is the state of LineageOS for the Pro1x? I know the Pro1X hasn't hit the street yet, but I believe it is in production.