Swond 120 Posted June 4, 2020 Share Posted June 4, 2020 (edited) 13 hours ago, ChopSuey133 said: Order #292xx, qwertz ordered and paid on August 2nd 2019. Still nothing after 10 months. I will ask for a refund now, fed up with it. Would you please tell me, where are you from, @ChopSuey133? Just gessing whether the whole batch could have been sent to Germany.. Otherwise I can not understand, why some orders were skipped - e.g. mine or yours.. My only explanation for now is, that the whole batch went to Germany. I am not German.. How about you? Edited June 4, 2020 by Swond 1 Quote Link to post Share on other sites
Raksura 270 Posted June 4, 2020 Share Posted June 4, 2020 (edited) I am part of the batch and in France, so it's not just for Germans (it is however possible that they send it to France through Germany, that's not uncommon). I am however getting slightly worried that I have the only QWERTY in that batch. I'll trust them not to have sent the wrong layout, but I can't help wondering. 😄 Edited June 4, 2020 by Raksura 1 1 Quote Link to post Share on other sites
Tommi69 20 Posted June 4, 2020 Share Posted June 4, 2020 (edited) I am from Germany, and nothing was sent to me. Order 542XX QWERTZ. Otherwise, I ordered in February 20. So not a long wait yet... 🤭 Edited June 5, 2020 by Tommi69 . 1 Quote Link to post Share on other sites
VaZso 1,997 Posted June 4, 2020 Share Posted June 4, 2020 3 hours ago, Swond said: Would you please tell me, where are you from, @ChopSuey133? Just gessing whether the whole batch could have been sent to Germany.. It can be a reason - I mean this batch may have been sent to Europe (not only for Germany but also for "nearby" countries) and you (who have lower order numbers without notice) may live at other parts of the globe. Quote Link to post Share on other sites
Swond 120 Posted June 4, 2020 Share Posted June 4, 2020 (edited) 1 hour ago, VaZso said: It can be a reason - I mean this batch may have been sent to Europe (not only for Germany but also for "nearby" countries) and you (who have lower order numbers without notice) may live at other parts of the globe. Well this might be a reason, BUT!! I am from Czech Republic. And that is not the opposit side of the globe - we even have quite long borders with Germany 😄 😄 We are neighbors 😄 😄 Edited June 4, 2020 by Swond 1 Quote Link to post Share on other sites
OliverTypes 152 Posted June 4, 2020 Share Posted June 4, 2020 My order #23xxx is QWERTZ to Germany and not a word was received. Paid immediately on 07/28. If there is any logic to this, it is beyond me. Quote Link to post Share on other sites
Manumas 1 Posted June 4, 2020 Share Posted June 4, 2020 I bought mine on october 11 - QWERTZ, germany. No order update so far Quote Link to post Share on other sites
ChopSuey133 4 Posted June 4, 2020 Share Posted June 4, 2020 7 hours ago, Swond said: Would you please tell me, where are you from, @ChopSuey133? Just gessing whether the whole batch could have been sent to Germany.. Otherwise I can not understand, why some orders were skipped - e.g. mine or yours.. My only explanation for now is, that the whole batch went to Germany. I am not German.. How about you? I am from Austria. I think there is no logic behind who gets their phone in what batch. But on the flip side support already wrote me that the refund is in progess. 2 Quote Link to post Share on other sites
Dany303 8 Posted June 4, 2020 Share Posted June 4, 2020 (edited) On 5/28/2020 at 11:15 AM, CornholioGSM said: 😞...i got reply now...again nothing tellig "few weeks & update soon" message 😞 Nice to see you here @CornholioGSM. I would have delivered you first. My whole family and friends (and myself) owe you a lot. I cancelled my order a long time ago because I was not satisfied with the communication from FxTec and the price for the device is now too high. Sadly I now have a more modern mobile phone for 200€ - unfortunately without keyboard. Greeting Dany Edited June 4, 2020 by Dany303 1 1 Quote Link to post Share on other sites
v6ak 4 Posted June 4, 2020 Share Posted June 4, 2020 Well, BlackBerry phones are dead soon. That is, even the latest ones will stop receiving any official security updates. With locked bootloader, we cannot simply do it for ourselves. (Well, we can use a chainloading hack at the cost of boot time…) Having no security updates is no-go for me. This is the reason why I am ordering a new phone. Pro1 is not perfect (I would have to unlock the bootloader and flash a GSI or so), but the issues have a solution. I am not going to wait much more. Currently, I am exploring a plan B with an external keyboard. Quote Link to post Share on other sites
agent008 238 Posted June 4, 2020 Share Posted June 4, 2020 Since about February I decided to close the tab on my browser session that was permanently open on this topic. I stopped using the forum altogether. Today another "wait a little longer" email came through. Decided to check things out here. Good to know some of us (not me yet) got a stock assigned email. So we're still moving along. Power to the keyboard! 4 Quote Link to post Share on other sites
npatel1050 132 Posted June 5, 2020 Share Posted June 5, 2020 20 hours ago, Dany303 said: Nice to see you here @CornholioGSM. I would have delivered you first. My whole family and friends (and myself) owe you a lot. I cancelled my order a long time ago because I was not satisfied with the communication from FxTec and the price for the device is now too high. Sadly I now have a more modern mobile phone for 200€ - unfortunately without keyboard. Greeting Dany I agree, I used my modded photon q for the longest time thanks to him. Just for dev purposes, he should get first access Quote Link to post Share on other sites
CornholioGSM 268 Posted June 5, 2020 Share Posted June 5, 2020 (edited) @Dany303 , @npatel1050 ... thank you guys 🙂 Edited June 7, 2020 by CornholioGSM Quote Link to post Share on other sites
SimonTemplar 22 Posted June 7, 2020 Share Posted June 7, 2020 On 6/5/2020 at 1:24 PM, PiLe88 said: #48*** is on it's way. At 9.06 should be in my hands. What ever happened to #48***? When was it ordered, payed for, is it QWERTZ? Quote Link to post Share on other sites
Swond 120 Posted June 8, 2020 Share Posted June 8, 2020 On 6/5/2020 at 1:24 PM, PiLe88 said: #48*** is on it's way. At 9.06 should be in my hands. On 6/7/2020 at 9:49 AM, SimonTemplar said: What ever happened to #48***? When was it ordered, payed for, is it QWERTZ? Yep, how is this even possible????? 48.000 when many of 30k were not fulfilled at all? 😮 😮 Quote Link to post Share on other sites
Rob. S. 1,634 Posted June 10, 2020 Share Posted June 10, 2020 (edited) On 6/8/2020 at 1:10 PM, Swond said: Yep, how is this even possible I don't know if that still holds, but beside the obvious criteria, most obviously date of purchase, since those corona-caused supply shortages also type of keyboard, specific shippings sometimes were also being grouped by destination region. And whatever it was – although I suppose Fxtec really tried, it became clear quite soon that they couldn't really guarantee that shippings unfailingly follow date of purchase (it never was order number anyway, but in this case it is obvious that there must be many #3xxxx orders still open which were paid before any #48xxx order, too, mine being one of them, as I paid order #36xxx the day I placed it, if I remember correctly). Edited June 11, 2020 by Rob. S. 1 Quote Link to post Share on other sites
manaofujiwara 4 Posted June 10, 2020 Share Posted June 10, 2020 My pre-order is #18*** without coupon in Japan and I still have nothing. However, on the same condition, #19*** reported he got one already. I just wondering their management on shipping order. 1 1 Quote Link to post Share on other sites
Bruce Wayne 65 Posted June 10, 2020 Share Posted June 10, 2020 My order also 18*** from Singapore. It is becoming useless ... However the months are passing... 1 1 Quote Link to post Share on other sites
jlavi 112 Posted June 11, 2020 Share Posted June 11, 2020 1 hour ago, Kikka said: My order #53*** (qwerty) has been received two days ago 🥰 When did you order your Pro1 and pay for it? 1 Quote Link to post Share on other sites
Kikka 25 Posted June 11, 2020 Share Posted June 11, 2020 48 minutes ago, jlavi said: When did you order your Pro1 and pay for it? Ordered and paid straight away on February. 1 1 Quote Link to post Share on other sites
over-rave 0 Posted June 15, 2020 Share Posted June 15, 2020 My order number is qwerety of 29xxx. When I inquire about when to ship, there is no reply. We made a reservation in early August 2019, and payment is settled on that day. 2 Quote Link to post Share on other sites
Bruce Wayne 65 Posted June 16, 2020 Share Posted June 16, 2020 (edited) 13 hours ago, over-rave said: My order number is qwerety of 29xxx. When I inquire about when to ship, there is no reply. We made a reservation in early August 2019, and payment is settled on that day. Same here bro...they are careless now. I have also paid in august 2019. Edited June 16, 2020 by Bruce Wayne 2 Quote Link to post Share on other sites
Slion 1,200 Posted June 16, 2020 Share Posted June 16, 2020 3 hours ago, Bruce Wayne said: Same here bro...they are careless now. I have also paid in august 2019. I does look like they have major problems dealing with processing and logistics. That or they are trying to make it look like relatively recent orders are being processed cause they just can't match production to the volume of back orders. I want to believe it's the former. I mean those guys are all sitting in London and since the pandemic all they can do is get China on the phone to see what's going on. Quote Link to post Share on other sites
Swond 120 Posted June 16, 2020 Share Posted June 16, 2020 Unfortunately the pandemy is leaving away and those brave people, who still trust them and waited for such a long time were now just overpassed by new orders. I can understand what can be the reason (as you said, they wanna look like the production works), but I am absolutely against it, because all our preorders are pending. And again.. (seems like a fairy tail) there are no informations from the team, what is going on. I am very very sad and frustrated (as we all are, i guess!). Lets start betting, ha? 😄 Maybe a poll function may work for this 😄 1 Quote Link to post Share on other sites
Dany303 8 Posted June 17, 2020 Share Posted June 17, 2020 On 6/16/2020 at 11:47 AM, Swond said: Unfortunately the pandemy is leaving away and those brave people, who still trust them and waited for such a long time were now just overpassed by new orders. I can understand what can be the reason (as you said, they wanna look like the production works), but I am absolutely against it, because all our preorders are pending. And again.. (seems like a fairy tail) there are no informations from the team, what is going on. I am very very sad and frustrated (as we all are, i guess!). Lets start betting, ha? 😄 Maybe a poll function may work for this 😄 you will get your devices faster - I just cancelled the rest of my order ;D have fun waiting, and I'll keep my fingers crossed that everyone here gets a device. Quote Link to post Share on other sites
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