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My recent adventure getting Verizon to work made me realize that drawing hasty conclusions about such a new and different phone is not a good idea. You might decide to return the phone before you've given it a real chance. There are a lot of smart people on this forum. If it weren't for @Polaris @david and @silversolver and probably some others I'm forgetting, I never would have stumbled on my solution to the Verizon problem. And they don't even have Pro 1s yet. Give it time. I feel bad because I helped generate a "This doesn't work with Verizon" moment, which turned out to be false, but

@Waxberry I hope you realize that there are a certain percentage of us who have your back 100% on this, no matter how long it takes (within reason.) If a certain poll is accurate, it's about half of the people here. As long as it looks like devices are shipping, I'm totally peaceful that mine will come when the time is right. Speaking for myself, I would happily let you send mine to impatient children who scream loudly so you don't have to hurt your company by refunding them. If you choose to reroute some of batch 3 from their rightful places in the queue to the screamers so you can actually p

In the US if you expect a phone to just work without mucking around, you buy it from a carrier. If instead you buy a retail/international version of a phone, or move a carrier-provided phone to a new network, there's often some effort involved. Setting APN is trivial. For example, it's on the instructions that came with the SIM card I used, right on the package. The only instruction in fact. And of course described in detail on their website. https://support.freedompop.com/hc/en-us/articles/360026010513-APN-Configuration-Steps-LTE-SIM-Card

As a fellow US customer, I can ASSURE you that his statement is entirely correct. You have basically 2 options here: get a phone from a giant company directly through the carrier of your choice, in which case it will "just work," or get the phone of your choice and try to fiddle and coax it into working with said carrier. AT&T is possibly the only US provider operating more-or-less with vanilla GSM, so no surprise, it "just works." Everyone else is marching very much to the beat of their own drum, and getting your phone not designed for that beat to march to it can be a hassle.

that's very generous of you, but you shouldn't generalize. Just because people will wait calmly for their devices doesn't mean they want to let pass other people in the queue. It could help to calm down some screamers, but I think the effect on the others would lead to a worse feeling, at least if they didn't accept that explicitly. For example myself nearly never starts to scream, because I think it's worthless and it doesn't make sense to needle someone every week. But if I feel it's enough I just will take actions.

Very well stated. I think you are right on point, give it some time, and we'll all work on solutions; it's just too new right now!

Yes and no. I think for the most part, the Pro 1 does work right out of the box. There are some bugs being picked up in the software, but that's to be expected even with big companies, especially when the users are so tech savvy (the ones finding the bugs). As for getting US telco stuff right, small companies and international phones have always had trouble with that because, frankly, you can never do all the testing required. The big boys like Samsung, Apple and Google have the clout to work directly with the big Telcos and get their phones to all the big telcos and have the right se

Not clear to me what network problem you are referring to. All the problems seem to be with US Networks and it is mostly a matter of figuring out what is needed. Verizon has been solved (see the Verizon thread). Sprint seems to have problems, but has not been widely problem-solved and is probably due to their reliance on CDMA. Some are a question of getting the right APNs. This is an old story. US has such ass-backwards telecoms that International phones have never been smooth here, but we are largely getting things solved. It's not the phone.

Hear, hear!

No worries, but we should be crystal clear here so someone else doesn't hit the same pitfall you did and think it can't be activated for LTE use. Thus, to clarify... If using a mule to activate a SIM for use in the Pro1. You (meaning all of us who are interested in currently using Verizon) will need to activate a SIM then be 100% certain, as you are testing all the different services, that the mule is able to place VoLTE calls! This might not be readily apparent (especially if you are calling someone who isn't using a HD voice service and device) because if the preferred network settin

@silversolver This needs to be updated for Verizon. Verizon works with mule or old SIM from a VoLTE capable phone. However, Volte provisioning has to be turned on for the Pro 1 as it is off by default. See Verizon thread.

I've been pretty quiet this week so I figured I'd give everyone an update on what's going on. We had the cold virus come through our house this week. I had to stay home to take care of the wife and kids on Tue, then I was sick on Wed. I was working on my EDL flash tool Thu and Fri. It works well on Linux but I'm having some issues on Windows and MacOS. Hope to get it working next week. I'm attaching a screen shot with the latest pro1 package loaded and ready to flash. Next week, I hope to get the flash tool wrapped up and start working on the Lineage buil

I'm still agonising over whether to buy the Pro1. There are a lot of great things about it, but I just can't get accept the bad keyboard layout. I was considering getting the QWERTZ model and having some vinyl stickers made up to change the remaining keys - but it seems ridiculous to spend so much on a phone and then put some crummy stickers on it. The worst thing is that this hack would hide the backlight on the keys (ultimately why I've given up on the idea). I tolerated the N900's limited layout, but the N900 was a much smaller device and there really wasn't enough room to have everything 1

I'm done with this thread for good. Certain people feel that the poor communication and missed dates are a big deal. I don't, but it's clear that I'm not going to change the minds of any of the people who do. I am going to focus on the important stuff: the clack exists, mine is coming, and when it gets to me, it will be a good day. Those of you who feel the need to fuss and fume, go ahead without my company.

Mine says it will be worth the wait 😁

My crystal ball appears to be up and running. It's showing that all of us who are on this forum, and who don't cancel, should have a phone by the end of July 2020.

I don't want to argue on the wording, you are right that they are accountable for the errors or delays of contractors, and as such they broke a promise. What is more important to me is to what extent, and whether they are being dishonnest or not. I believe they are not, even though communication could sometimes be more transparent. On that topic, however, for all we know they are very few people in the company, and none is 100% focusing on communication (Erik is not there only to post on the forum, and even their Twitter account seems to be partly externalized). Employees are most likely

I'm not sure if anyone else with a Pro1 is in Australia, but you'll need the OTA update to get phone calls working. On the original stock firmware everything worked but outgoing calls which would not dial out and incoming calls would be engaged or straight to voicemail. Same for LineageOS, but currently no update to fix it. There is one other thing I noticed; when I dial *#*#4636#*#* I see that "VoLTE provisioned" is greyed out and disabled. Hopefully that can be turned on in future.

What it comes down to - for perhaps the other half of us - is: Having absolutely no idea of how 'little' the longer might be? So, @eric posted a couple of interesting pictures; sorry, but that doesn't tell us anything definite or realistic about shipping time. I, too, have been in email contact directly with support. The only genuinely believable thing they replied with was, "We don't know the exact shipping date for each order as batches are coming in varying sizes" So after weeks upon months of production, & multiple different excuses for delay after delay - it's getting to the point,

I've switched from the Pro 1s native launcher (called Quickstep) to Nova launcher, which I have used for years and enjoy it's greater feature set. For now I'm not going to use the assigning keys to apps as I use a lot of input ready apps that end up with letters being printed from the held down key. If they fix that later, I will look at that feature again. Also, Quickstep organizes the homescreens into two columns which prevents you from placing widgets in the center (or at least it did me-- maybe user error). What I wanted to show is that Nova behaves very well jumping from Portrait t

I know nothing on the Australian setup. But in general terms: Does the bands your carrier are using match the Pro1? Is the registration SIM bound like e.g. Europe or IMEI bound like the US? In the latter case, some of the tricks mentioned for the US might work for you. Have you tried a different carrier's SIM? Try installing an app that can tell you a little of what bands it is connected on, and at what strength. And compare that with carrier requirements. Under Settings, Network & Internet, Mobile Network, Advanced, Preferred network Type. You MIGHT need to scroll and find a more fit

No... If or when the production and delivery issues are sorted, I'm likely to buy then. The reason I sent the message to support is to give them the option to fix the issue or issue a refund before I have to request a chargeback... I'd much rather have the phone, but, on 31DEC, 153 days of my 180 day chargeback time will have passed. I'm not willing to let that protection go... I've run my own IT business since the 90's. Built custom hardware and I've never repeatedly blown deadlines like this. I will admit I've never done mass production overseas, however, I have contracte

From prior experience, I'm certain I'll get accustomed to the peculiarities of the existing QWERTY board when it arrives. I can also say unreservedly that I prefer your layout, and honestly don't fully understand why they didn't settle on something much closer to it. Perhaps the Pro2 will implement some of these changes. In the meantime, a slightly odd keyboard is a huge improvement over what EVERYONE else is offering. :)

Hear, hear 😉

Why do you feel the need to post your tantrum in multiple places? I think many will be sympathetic with your plight, but not your attitude.

I'm using a phone that is rapidly approaching 8 years old, and right now I'm on a laptop which may actually be over 20 years old. I suspect my performance is worse than yours. It all comes down to this: is something worth having worth waiting for it a little longer? Clearly you have already decided it's not. I can't exactly applaud that; the Clack is the phone we've all been awaiting for most of a decade, and now you're willing to throw it away over a potential few weeks? I cannot even understand that. Put up with your old "Mr. Right Now" phone a little longer, and get "Mr. Right," instead of

I think we may be talking about two different things...? I thought what you were asking is if you can just turn on all the VoLTE provisioning flags in the Pro1, pop in a fresh Verizon SIM, and then activate it (online or at their store). Is this correct? If so I still say no go because unless Verizon sees a device (in this case the Pro1) as compatible and accepted for their network they won't allow it to be activated. How do they do this, by using the IMEI, that's it. So until Verizon officially okays the Pro1 none of us will be able to activate it directly (without the mule procedure).

correct.

Just to clarify, the phone has a bootloader mode, but no recovery mode. Bootloader: power phone off, hold volume down and press power. Continue to hold volume down until the bootloader screen. Or, via adb, run "adb reboot bootloader" Recovery: From the bootloader screen, use arrow keys to navigate to "Recovery mode" then press power once. Or, via adb, run "adb reboot recovery"

I have i tracking number! 🙂 It's from UPS, so far just says label created, so UPS has no day scheduled yet but from experience that will be early next week. Can't wait to check out the phone in person!! Very good job to all working on getting the phones out :-).

Lets hope that Nova finds a clever way to offer different grids in the two directions. But it is hard to imagine a generic system that can allow people to enter the grids as they place without people needing to manually create the shortcuts in both directions. Obviously Nova got a lot of good stuff, I was picking on Launchers in general with Nova as an example, not picking at them in particular. I guess I'm just frustrated after trying dozens of launchers that all stinks. I guess FxTec found themselves 'forced' to make their own, in lack of any existing that could do the task.

If you launch the stock snapdragon camera app with the camera button, there is no thumbnail link to photos. (If you launch it from shortcut or app drawer, it works fine.) Confirmed it affects others; Dec 10 software.

I thought you were leaving?

Also parts of america have lots of spanish speakers, and so it's often the default layout on public computers at the library for example... makes it easy to do éñ¡¿. And if you have a job that ever invovles other currencies it's handy to have €¥£ around...

I think we need clack videos and gifs to get back to what matters and really interests everyone. Anyone with a Pro1, please, now is the time.

Oh gosh yes, and I'm not interested in any association! LOL

I'm not sure if you are talking about Windows partitioning in most of that or the Recovery mode in Android, but techies want the Recovery mode in Android to do lower level things and get out of non-boot situations.

It is a rather long list, But I'm sure that one with local knowledge can rule out most as irrelevant to even try...

Ya, maybe try global.

thanks yeah I emailed them, and mentioned it here to see if by chance there was any other suggestions. I reset the device still no luck, really hope it is an easy fix.

I sent the following message to support about 10 min ago... Placed my pre-order on 09MAR2019. Paid in full on 01AUG2019 when I got the payment request. Order number 83xx. Total $698.54 including tax. On 06NOV2019 I contacted support asking where my phone was as it had been 96 days since my credit card was charged. In part, the reply was 'The first batch of the Pro1 has now been shipped, and some of our customers will start having their orders delivered in the coming week. As this is a relatively small batch, it doesn't seem like it includes your order. The next b

HA! I was going off my previous post where I multiplied wrongly! LOL 😂😂😂

Not on the label, but the top right box has "100pcs" written on it pretty clearly. What do the words above mean?

Holy crap!!! I got Verizon to work!!!! Both I and Verizon missed a step. I was confused because I had verified my G6 was provisioned for VoLTEand that it could send and receieve calls if I set the preferred network to LTE/GSM/UMTS (If I remember the acronyms right-- it was the choice that didn't have CDMA) and that things were that way before they swapped the SIM. What I hadn't done was make sure VoLTE was turned on on the Pro1. I put in the SIM and typed in the phone menu sequence: *#*#4636#*#*. There are 3 provisioning switches on the Pro1. I shrugged and flipped all three and restart

Have a look at this tweet 😁

A. Both Verizon & Sprint use CDMA for 2G/3G. This doesnt' even require sim card. In the US we started with AMPS (first generation, "1G"), then when digital came around (2G) we had two choices of technology, CDMA & GSM - what did you have for 1G and 2G? ( 0 choices for analog and 1 choice for digital I'm guessing). Regardless, sim cards weren't needed until AT&T and T-Mobile decided to go GSM . The other two carriers, sprint & verizon, chose another technology. Until 4G LTE came around, which uses SIM cards, Sprint/Verizon didn't care about SIM cards, and even now, if you

Same here, I bet it will run faster than it did on my 486 DX4 😄

That would be true of any provider where not all the bands are supported and a person only has unsupported bands in their location. We are talking about a specific issue of T-Mobile in Chicago, IL. But to attempt to get T-Mobile working at all, it seems that the APN needs to be added manually. The APN to add has been provided in another thread, but here it is again: https://support.t-mobile.com/docs/DOC-2090

I'm getting confused by this "Mule Device" talk, basically because I don't know that term. Let me give a little more detail of my experience. The first thing I did when I got the Pro 1 was go to the page Craig posted above. That slammed the door right down, saying the phone associated with that IMEI could not be activated on their network. So I went into the Verizon store. I had a small crows of Verizon techs who were really impressed by the Pro 1 (I told them it was the Droid 5 😁). They *really* wanted to get it working on Verizon. They created a SIM for it but no matter what they did, i

I put mine on really badly, but still all but about 3 or 4 air bubbles disappeared over a few days. But as soon as I did it I was pretty annoyed with myself and bought some replacements straight away. I found these specifically for the Pro1, if anyone's interested (they also have an eBay store). If only I had waited a few days; they just emailed me with 15% for Black Friday (if anyone's interested, use the code BLACK15). That page also has a very detailed instruction video (if only I saw it beforehand there wouldn't be dust particles trapped inside). As far as using Windex or harsh cl