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Wow. Just wow. I have not lost any faith in F(x)tec as a result of this thread, but I have lost a lot of faith in humanity. Some of you sound like screaming toddlers whose parents didn't get them a cookie fast enough. Some others of you sound like very reasonable people trying to calm down the hyperventilating children, and I commend you, but I question whether you are the majority. I hope so. Wake up, children! This little company is attempting to fill a market segment that the mainstream phone companies have completely abandoned with a skeleton crew and very limited resources. Governmen

If history has taught us one thing, it's that equating people online to toddlers solves problems reliably!! If you don't understand people who paid money to a company that provides no updates or false updates for no reason at all are upset then you can get bent... as you recognized people are excited about the device so there was no reason to hype the batches being sent "within days" instead of telling the truth, that the first batch is very small and that the second large batch will follow in mid november. If your toddler pays you for a cookie, and you keep telling tomorrow but then

Or maybe not at all. We can't be sure if Fxtec will fulfill all orders looking at their history of dishonesty. No one got their tracking codes and phones were supposedly already shipped 5 days ago(and only in Asia). Also Fxtec said that case doesn't exist AFTER shipping deadline so I won't be surprised by anything at this point now. And these are only most recent things. I wouldn't be surprised if only few hundred people got their phones and the rest was refunded. Also, calling people toddlers shows how immature you are. For me the point now is not "I want the phone now" but I want honest

They are people too, and have feelings, and can be disheartened like anyone else. Encouragement makes the world better. If you're reading this, Mr. Chen, just know that most of us are grateful that you are doing this at all, and understand that setbacks happen, and eagerly but patiently await the final glory of a new portrait keyboard slider. :)

Not everyone is interested in knowing about your financial crisis or how grown up you are. Everyone has the right to their opinion

I like how you wanted to rise above the 'toddlers', but ended up name-calling and ranting about people needing their orders cancelled anyway. Thanks for the laugh! 😁 It's not like people are rioting in the streets. This is a discussion forum about FXtec or the Pro1, and people are airing their frustrations. This is literally what this place is for. Telling FXtec how you feel about the stream of unclear, incomplete, or (depending on your viewpoint), dishonest, communications; and about multiple delays - is totally reasonable. It's certainly more appropriate than just disparaging other comm

The point he's trying to make, even though I too think he didn't got that over quite clearly, is that we're all in the same boat here. I understand that you all, just as I, have paid for a product and you want it NOW because that's what was promised. But we're talking a small company which doesn't have the same heft as a Samsung. Sammy can probably push their contracted factory to work harder, plus that they can react way faster to changes that need to be made in the hardware in relation to the software. I want my phone as much as everyone here, even though I've been told that my view of a too

New twitter tweets by Liangchen are available. Basically: Devices are currently shipped to the warehouses. Good news are coming soon. It looks for me as there was bad luck lately. A lot was done upfront but not all could be foreseen. I am eagerly awaiting the first reviews of devices.

And more in accordance with reality, the same goes for "sorry something did not go as planned and the shipping has been delayed because X" It is more than likely that the delays are related to things outside their control.

What happened to the update thread? @Erik

A post "sorry we messed up and haven't shipped because X" literally takes 5 minutes AND will save a ton of hours from support. Where is the reasoning flaw now?

Yeah, call us names because we demand what we paid for, that is for sure really mature.

Hi guys, Tiny informal update before I split this thread to make the news easier to find. We are on track with the 1st batch as previously suggested. I have been told that customers from the 1st batch will soon receive a confirmation that stock has been assigned to their order. I expect it to be done by tomorrow. Obviously, this won't be sent to everyone who has an order, as the first batch is relatively small to the ones we expect to come shortly after. On a side note, please be aware that I do not represent the PR or communications team - I am a techie at Fxtec involved in de

I'm sure F(x)tec will come through soon too. I had forgotten about the Cosmo, but I had previously dismissed it because it's just too big to be practical as a phone IMO. In my world it's more of a UMPC. Also, have you looked at the unsubsidized price of an iPhone lately? :O Come on, Pro1 baby! :)

The LG enV3 was my favorite hardware keyboard phone that I've owned.

Well with a HUGE emphasize on "or similar" Cosmo is a folder, and this means you can not use it as a slab, but only as a 'mini laptop'. So similar when open, but very different when closed.....

I have learned, the hard way, that is always the best policy anyway. ☹️

ah ok, thx for the info, it may work then. But I would still be afraid that it would move to an edge and the knock somewhere. Reality will tell soon :)

So I may have been a little grumpy last night. Technically, I didn't call anyone a toddler; I merely observed that some of you sounded like screaming toddlers, a sentiment which was more-or-less seconded. I did address children at one point, but if you consider yourself not to be one, that shouldn't be upsetting, now, should it? :) I think my point stands. These people are trying to make a device we've all been wishing someone would make for years, and all some people here can do is criticise them for not making it fast enough. OK, they've had problems and missed dates. It feels like they

I like to pretend to be a girl online for attention if that counts at all...

Here I was thinking the forum was mostly girls conversing under male aliases. 😁 Signed, girl (who has an aging Samsung SGH-T699).

Here, Problem solved! Anyone want to place order? email me. I promise shipping will be in 2 days!

Your analogy is seriously flawed. The restaurant hasn't opened yet. No one has received any food beyond a few samples, but those samples are like nothing else available elsewhere, and as a result people have placed preorders for their dinners when the restaurant opens as a means of ensuring that it does open. People are understandably annoyed that the restaurant is not yet open, when the plan was to have it open months ago, but setbacks happen. The restaurant will open, and people will get what they've been promised. In the meantime, no one is starving to death. Expressing annoyance with

They are NOT the only ones making a landscape/portrait slider or similar. I've had my eye on this for a while and they have a great track record of manufacture: https://store.planetcom.co.uk/products/cosmo-communicator I'm just not brave or foolish enough to be an early adopter of expensive new tech. 🙂 Still using my Passport ......and it has a protective cover. I'm sure Fxtec will come through very soon..........we've seen the boxes!

It got a bit... Derailed! I'm eagerly awaiting news as well though.

Actually the Pro1 has rounded edges and not so wide as the styrofoam sheet shown inside the case, I have taken pictures with my BB Keyone inside, to show how it looks. Though this is about 1.2mm narrower. So I don't think it should be a problem.

I hope it will not be a one-off device, however, I also think we should wait for a while regarding any successors. They may relax for a while and may try to gain some profit - time will tell. They definitively should make Pro1 if there is a demand even if they have started designing any successor... and yes, that state they should not show it to wide public because selling of Pro1 would decrease that point... but if they have profit, then they may have money to invest in a successor and they may use the same or similar production and delivery system which were built up recently. So a su

Thank you for voicing your concerns politely, unlike some others. Where I think this line of reasoning goes wrong is that essentially you're asking them to take time and effort away from actually getting product out the door to give information that won't change anything in the end other than make a few people feel satisfied while everyone waits yet a little longer. Having worked in many a small operation, I know how crunch time goes; everyone does everything. I wouldn't be surprised if Adrian was doing assembly or moving boxes or driving a lorry (truck.) What information we have sounds like s

I think (I may be not true) they earlier thought they may ship phones from warehouses at 29th and later they did not want to announce another delay but blur the info a bit instead (or maybe they had internal misunderstanding earlier). It is an interesting thing anyway at PR-wise. If you say something was unsuccessful and have another delay, it may have a result of many unsatisfied people instantly. If you say everything is as expected and you can ship it in only a few days delay, it may be better - but if don't, it may be even worse. I am in a group who more satisfied if one say it is del

They did several preparations (maybe a bit lately anyway), so I don't think they will stop now if there are no huge problems coming. ...as they sent units for certification, built up production and contracted with warehouses (which altogether cost high amount of money), they will definitively try to fulfill all orders and even later orders. Maybe almost two years ago, they have started something which they probably had no experience and finally built up a production system which result may appear soon. I understand if they are tired and thus make steps which are not good for community

This bad boy (HTC Desire Z) is still going strong. Well, it's going, anyway. I don't use it as a phone anymore - various areas of technology have moved on and left the poor Desire Z far behind. But it does still get used. It's had two new batteries and a new speaker over the years. Great little phone! And it is definitely a shame that the trackpad / click button is something phones have lost.

They already have some gimmicks up their sleeve here, But stuff like that I see as things that can be tuned with updates after it is on the street, as this is pure software/firmware, so no haste. In the most primitive variant I assume it could be put deep down in the hardware layer 'simply' presenting a lesser logical display to the OS. My personal favourite would be if we can have a lesser logical screen in Portrait than in landscape. But the elegant solution would be if Android allows for the use of the full screens in stuff using the entire screen (showing images/videos), and

Hey, interesting concept... smaller keyboard would be better for usage on the go.

There are Android apps already available that can do it for you. However, you will need to use ADB commands (or root access). If you want to resize only the touch area, that can be done even without ADB.

You can make that for a Pro1 and have double sliding keyboards... 🙄🤣😇

Just to be clear, I don't really mind if the phone will be shipped on early November, mid-November or sometime in December. I know several things may happen and several problems can be faced. ...but if there are problems somewhere, I would like to know it may be delayed instead of repeating everything is on track till to the end. Few weeks aren't really matters in a distance of years now, but I would like to see real information and statements. The first time something broke in me was the lack of the ability to use two SIMs and uSD cards simultaneously and the last time was the prom

Why on earth does the sex of the phone-users matter? Just asking.... Except there will (statistically speaking) be a higher change for women to have so slim fingers then can use all ten for typing on the Pro1.

This has already been addressed multiple times, it is a bug in the system. When your order has the status of 'processing' it means they received the payment. See also this thread:

@alexmarzulli I've not been on board quite so long as U .. but U've summed up my thoughts & frustrations exactly

Fxtec are lucky to have so many people defending their shortcomings. That's the power of brands i guess.

Final version of the Pro1 case!

You guys need to seriously invest on some people who are good at communication. What a way to completely wreck any trust your customers might have, no matter how good the product actually is and how much of a good job you might be doing. Here's a list of the recent lies: "small batches will follow within days of each others" now it's half a month (mid november), W.T.F. Also now the first batch is infinitesimally small, too bad you omitted this information -_- "shipping to customers on the 29th" (now it's shipping to warehouses, what a loophole) "pre orders probably compl

Snapdragon 835 was announced in January 2017 and released in March 2017.

Now I'm not sure if I understood You right. You have just told us, that beside the OFFICIAL information (which is considered by me as newsletter just and only), You don't know anything else from the departments. That would be correct, since on the 28th of October You said that everything is on track meaning that the deliveries to the customers from the fulfillment centers will take place on 29th. Then suddenly came an information that You meant only Asian customers. Now You can't tell the numbers how many devices were sent, but You still say that some were. Do You know what I mean here?

Don't take this personally, but this just makes following Your updates pointless... I'm really surprised how little Your supervisors care about PR and their customers. I hope that at least You're getting good money for doing this.

Let me get this straight, is the only information you get on this topic the public available ones?

So far nobody confirmed receiving the tracking number. Please share with us the numbers - how big the first batch is and how much devices have been sent. We all wait for it, it's a simple request. If what You have written is true and the first devices were shipped on Tuesday, this should be already revealed, since shipping is the biggest success we're all waiting for since months.

Now I hope that's some kind of a bad joke. Las month we read EXACTLY the same: "The first batch of the Pro1 will be on it's way to our earliest orders in mid-October. We expect the majority, if not all pre-orders, to ship by the end ofOctober." In September we also read the same thing. Please share with us the info how many devices have been sent - no personal details, locations nor another charades, just plain number. I took my time to read Your posts regarding delivery dates and batches. You are right, You have never said that the first batch covers most of the pre-orders - at

In defence for fxtec they did remove the free case/headphones offer from the preorder page between April and August.