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Their ticketing system (zendesk) is off. No automated reply at all.

Lineage-21-20241111-NIGHTLY-pro1x with November 1st security patch installed smoothly via OTA. MindTheGapps14, and root was maintained. 

After 1 week of use as mainly phone, I can't use the pro1x for my daily use. Wifi, GPS, Mobile data (and a termux archlinux container), all this things are working good (and the keyboard with some custom mapping using KeyMapper is very cool), but phone call quality is a mess. On my side it's ok, but 50% of my phone call are uncomprehensible for the other side. I haven't such calls problems with my titan pocket, unfortunately, and I feel confortable with a battery who holds three days in a solid-like-rocks device. The pro1x will be now the perfect GPS for my old car (the most expensive GPS of the world), or maybe an old school PDA (that I don't need to use). Next step will be dismounting my old pro1 and see if I can do something for the broken keyboard.  (could be a ribbon problem, and maybe a hope if pro1/pro1x keyboards ribbon cable are compatible and not soldered on mainboard but this will be another story).

F(x)tec has been surprisingly communicative over email. They also sent me a replacement display cable after the display swap didn't fix it, and I'm going to try installing that.

Agree to both of that. And waiting 5+ years for that phone has had one nice side effect – it has increased my patience 😉 (Getting a Pro1 and two Pro1 X from other sources in between did help there, of course; on the other hand, I haven't had an actually usable Fxtec phone for quite some time now.)