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Maybe most of us got tired of saying the same thing over and over to the same people: This is a startup, with a lot of things out of their control, doing a device of a type no one has offered for many years. Why is it that people do not find it odd that a company as huge and experienced as Samsung could announce their foldable device to come "next year" for five years, and when it finally was announced it took half a year for it to become available, after cancelling all their pre-orders. And on the other hand expects Fxtec, to predict every obstacle, and work smoothly by the plan?

Hi, all. Great news! For all of you who are getting frustrated at not knowing when the Pro1 will be available, I have your problem solved! On the homepage there is the option to: Be the first to know. Sign up for updates.👏😀

And you're right how? Do you work for Fxtec? How are your posts any different from anyone else's regarding any sort of truth? All we know is the communication is anything but optimal and that at some point in time we will receive phones.

No one said they shouldn't be criticized. But the same people repeating the same criticisms over and over begins to border on Troll behavior. We got it the first time. 🙄 I'm still here. I'm still excited about my Pro 1. I don't feel betrayed, lied to, or even misled. I trust Chen to come through in the end. The communication is bad, but it isn't going to get fixed right now. And, oh, by the way, I find nothing weird or misleading about it taking a little over 2 weeks to get from shipping from a Chinese factory to getting a tracking number from a logistics hub since the tracking

Not to be a dick, but: you do better. I will buy the phone you and your friends make today if you have one. I know I don't and I can't do better. I would prefer a better communication, but I do not have a choice, do I? And in turn, I am sure they would prefer to have a PR team, logistics team, their own factory in my neighborhood and yours, have at least 5 different models for us to choose from, colors and personal engraving, keyboard layouts, you name it. But then reality check comes in, and suddenly: no one else is doing this; small team means everyone has to do everything, they so

still here

Oh this reminds me, many years ago I was suggested, that if I ever wrote my memoirs, to call it "How to make easy things complicated - volume one to eleven". 😇

If something similar was existed in the past it does not mean it is easy to do it again or even adapt older concepts. A lot of things have changed. There are a lot of newer technologies, the number of supported frequency bands have greatly improved, the antenna system have to be highly different which may also affects other design considerations. Remember if a mechanic has a lot of metal parts, it is absolutely not trivial to put antennas to appropriate places where transmission and reception is also good even in open and closed condition of the phone. The whole process is a rather

I have permission to share this email from support: considering my preorder number is in the 6000s, I'm not exactly surprised I'm not in the first batch. it seems people in batches 2+ are going to recieve their phone around later this month or early/mid next month.

Apart from what @Doktor Oswaldo already replied, I'm absolutely sure that they believe their time line estimates to be realistic when they give them. The sooner stuff can get on the street the better for their total sales. Unfortunately for them it is beginning to look very tight to be able to offer new orders (after the pre-orders have been handled) to be available before Xmas, as certainly would be the best for their sales. And I'm sure they work as hard as possible to get to that point. I hope for them that batch three is large enough to not only cover the pre-orders, but also to

It could well be that Erik (unfortunately) just like I did, had interpreted it as that was the intention, but it might never have been so... Unfortunately we are guessing on how things are going to be distributed, see one elaborated guess from @VaZso from yesterday here. We do not KNOW.

And I thought I was crazy for pre-ordering a 650$ phone, but there are people who were pre-ordering a 3000$ phone xD

Again this thing. Yeah communication was really bad. Maybe they even lied knowingly (I don't think so, but it is possible). But why posting about that in user2user forum? They only thing you can do is order that damn thing or don't order it. That is all the vote you have. Yeah I understand that it can make someone angry when you want the device but don't like what the company does. That is the real world. You must decide if you will buy it anyway or not. Nothing will change if somebody post the same stuff every 3 days. There was more than enough constructive feedback, FxTec is aware that

Kinda funny, how "parallel" the Cosmo Communicator "forum" is 🙂

How do you come to the conclusion that a pre-order Product hast to be completed and finished? When they started accepting pre-orders it was totaly clear the only existing devices were pre-production and testing. You should be happy that the did pre-ordering with the (confirmed) option to cancel instead of the common practice of kickstarter and others to just rip off a huge percentage of the money for doing nothing and then give the rest to the backed company where you have no chance to get you money back. What made you expect that a small company with no existing production loine and smal

Don't forgot the Livermorium Moto-Mod keyboard. Only a few actually made it to customers before project cancelled.

I understand that really well (and it doesn't sound like complaining). But things like that have been asked for a long time. FxTec somehow does not seem to either can't give us these information or just don't want to (they may be business reasons for that). Most likely the only official thing you will get is the Tracking Number in a Mail (hopefully soon).

Yet, I guess, Erik is as official as it gets. (Plus I am way too lazy to annoy their support with nonsense like delivery time speculation.)

F(x)tec has previously said that they are working on Android 10 update. Also there are apps that can do it for you even without Android 10 (like Sentio Desktop).

You're right. I really hope dates in Chen's last message are correct and we will see the light at end of the tunnel then. Anyway, I also know someone who has pre-ordered Pro1 and still waits patiently - without even reading this forum. (I usually forward important changes but that's all.)

If someone is angry that I criticize Fxtec all the time it's because we still get ignored by Fxtec. They don't write here, they don't admit their mistakes, they don't explain what is happening. They pee on you and you are happy. I actually give up. Fxtec prefer to pee on anyone wanting them to be honest. See how little amount of people are there on forums. Most of these left are white knights who will defend Fxtec even if Fxtec send bricks instead of phones and they would still adore Fxtec for that. Other people just give up and it seems that there is no other way because Fxtec just does

So, there is just no difference you can tell here. This forum is just full of speculations, because of the lack of information. yes, still took a long time for a plastc toy with buttons. working phone prototype is not FCC approved and cannot be sold on free market. You need to do that first, so everything takes more time.

Finding better things to do than constantly complain about existing issues we know won't be fixed anytime soon. 😒

It's good that support have given you that relatively comprehensive response. Not wishing to jump straight on the negative, but last week they told me that the second batch is following 'mid November', not 'by the end of November'. It may be that the support person is referring to a different stage of what people here have clearly identified as a complex, multi-stage, shipping process. I wish they'd get their terminology correct in that case. I, and I know many others, don't really care when the devices leave the factory. I just want to know when mine will be with me.

What we are really seeing is that its not the wait that is killing us but its the lack of info when it comes to delivery. I am not gonna sit here and say I'm cool with the wait as I do really want this phone and had to do a second job to make sure I had the money to purchase. Realistically I would love a real email to go out giving a realistic time line and also suggesting which order numbers will get a phone within each batch so we are not all sat speculating. Do not get me wrong I am becoming a fiend to my emails looking for FxTec (even going to the junk folder in case). Complaining wil

Actually, Galaxy Fold pre-orders were cancelled two times. First in May and then in September second time. Best Buy cancels all Galaxy Fold pre-orders, Samsung still doesn't have a release date Samsung cancels all Galaxy Fold pre-orders in the US ahead of re-release

Maybe we all should stop guessing and just wait a little.... You don't know how many canceled, gon does not know and I don't either... Few people here whining do not represent the masses this is not specially meant for you, for all here. For the climate of this forum we should just stop and kill this thread, it is toxic....

kthxbye!

Is that so?

Well, you're wrong then. There are definite legal differences. could you pleas show me ? I'm really interested in that. Again, you're wrong then. I fully expected them to slip dates. I just expected more openness about this, and not this many slips. 1 large slip would make more sense even. Communication, which is indeed really bad, was not the main issue of your post. Because they generally still need to design the device. Even the Pro1 had a working prototype at the point of ordering. most of them have prototypes in the first pla

I don't remember the specifics, but I remember somewhere the distinction being made that this wasn't a crowdfund. Finished may have been the wrong words specifically, I more meant the difference between a crowdfund and pre-order. One to me seems they only have a concept really, while the other has most things figured out, with gradations between them obviously. I don't think there is a defined difference between preorder and crowdfound, It's just another way of collection money. This is another fallacy. yea, right. You should feel whatever you feel about that :)

thx

And the "just" is the issue here, as this simple and natural question is so hard to answer, as so many things can affect it.... I mean if I send a postcard to my neighbourgh in a reasonable organised country like Denmark it could be anything from one to seven days... And the whole travel of the Pro1 from the factory to our doorsteps involves so many unpredictable factors that could influence it. Including - but not limited to - customs.

Given there track record I expect their end of the month date is when things will leave the factory and it will still be 2-3 weeks from peoples hands. So we are still a month away which is what we've been told for how many months?

@EskeRahn I am 100% with you in the hopes that they get a chance to get them on retail before Xmas. The way I see it is the better they do means the phone will continue to be supported and have fixes, upgrades etc. I am sure they have the pressure not just of consumers but also from investors and that is also why I said before they really do not want to deliver a phone full of bugs which breaks easy. I'm just excited for it to be delivered soon.

I am not sure but I think that Samsung also cancelled pre-orders. I did not pre-order Galaxy Fold so I do not know for sure what happened. Samsung is canceling pre-orders of the $2,000 Galaxy Fold if it doesn't ship by the end of May Anyway, even big companies like Samsung can have huge delivery issues. I am fine if F(x)tec is able to ship all pre-orders before the end of this year. Even better if I can receive my unit during this month.

Ok but what about the units that allegedly shipped to asian backers on the 29th? How is there not even a twitter mention? Did the units get lost in transit? Were the lucky asian people suddenly kidnapped? Or did they not ship? How in the world do you classify that as "not stellar". It's becoming hard to not see it as a straight up lie.

If I were in their shoes, I also would focus very very heavily on delivering all these devices so that I would be able to start selling to the general customer. Because at this point, all these unfulfilled orders have already "paid" and are they aren't making any money unless they sell and deliver for general availability. I'm unaware what their "break even" point is but hopefully its not too high a bar where they can continue to make devices like Pro2 or even a Pro3. My other guess is they aren't big enough to produce high capacities and don't have enough demand to do so either. Higher p

Liangchen Chen is the man behind both projects, I do not know if there are other people in (or behind) FxTec that was associated with the Moto Mod Keyboard.

I hope the same - I mean they may reuse as much of Pro1 as possible (like keyboard mechanism), maybe do some improvements where necessary and redesign mostly the main board with up-to-date components, maybe replace screen with another one, etc. (Also this is the most logical step for them.) Do you mean to upgrade the internals with most of the parts intact? I don't know if it would be a good thing (but it depends on the actual technological level of the industry), but if there may be a theoretical option for that, I would be more happy to receive all of the components and put it toge

On the other hand, the same keyboard designs and mechanisms could most likely be reused over many generations of interiors. Though of course say a next gen GSM could require design changes for different antennas.

@Doktor Oswaldo Here is to hoping very soon! 😉

You mean the Cosmo? Yeah, as I usually say to people that want to buy a laptop today, I find it hard to argue for a device hinge-folding in 2019 that can not fold all the way (that is with a double hinge). If you buy a laptop today, it ought to be similar to e.g. the many Lenovos Yoga-models. The Cosmo would have been much more interesting that way, and they could ditch the external screen.

With Android 10 you are able to use desktop mode over HDMI. It needs little bit tweaking but I believe it will be more useful after devs look into it. https://www.xda-developers.com/make-android-10-desktop-mode-useful/

F*$%@@k this is depressing. I am waiting to order this phone as soon as people have received theirs. This whole thing does not feel very solid. Any thats manly because the communication from the company on this forum is appealing.

Precisely. This is why I cancelled. Their lack of communication and updates is a shockingly typical habit of shady kickstarters. I wouldn't care of the delays extended until next year... *if they bothered to keep us in the loop every step of the way.* Keeping us updated is not outside of their control.

This should end this thread :D. As Kintaro Hattori said: "don't hurry, don't stop".

I appreciate the efforts here in trying to update people, but the previous update was " Product on the way from warehouse to regional fulfillment centre ", so it went from going from the warehouse to going to the warehouse. Not to mention that they were going to the warehouse since the 29th. Clearly the word "warehouse" is being used for a lot of different things, which is technically correct, but it makes any effort in trying to figure out what's exactly being said pretty hard. Best I can guess is that they're in the continent, but not shipped to customers yet.

Does LineageOS work? I was looking into what ubuntu touch needs and that was a requirement and an open source kernel. Found the kernel https://github.com/sailfish-on-fxtecpro1/kernel-fxtec-pro1 just need the lineage os 😄 (Got that info from here http://docs.halium.org/en/latest/porting/first-steps.html)

To be honest, typing without autocorrect (I've always hated it) and with a good virtual keyboard (not that google shit but one with numbers, shift/ctrl and special signs typed by two fingers) is quite pleasing. The only reason I want a keyboard phone is because you are able to type blind completely with them, while you still have to correct yourself with a virtual keyboard from time to time.