bundyo 32 Posted February 4, 2020 Share Posted February 4, 2020 Okay, now I get why the local Fedex representative scheduled the delivery for 4th of February. It was finely tuned - the package arrived on 27-th, they contacted me on 29-th?, I've sent the documents couple of hours later, they contacted me that I need to pay VAT on 31-st?. I wrote them "Okay, I know that VAT was included as noted in the order and the company is registered in UK, but if you insist, I'll contact them to reimburse me.". One hour later they wrote that everything is in order and VAT is not required. The package was released from Customs on 3-rd and the delivery was on 4-th of February. Lost time taken into account beforehand and exact to the day! 🙂🤔😥 Still better than the previous local Fedex representative... 2 Quote Link to post Share on other sites
Adrienspawn 126 Posted February 4, 2020 Share Posted February 4, 2020 I asked for a refund a few weeks ago. Had no idea what this mysterious Fedex package from China was until now. Had to pay 70.14$ at the door here in Montreal 😕 Quote Link to post Share on other sites
Erik 1,487 Posted February 4, 2020 Share Posted February 4, 2020 3 hours ago, Adrienspawn said: I asked for a refund a few weeks ago. Had no idea what this mysterious Fedex package from China was until now. Had to pay 70.14$ at the door here in Montreal 😕 I can see that your order hasn't been refunded yet. If you still wish to get a refund, and the device is with you, please don't unseal it, PM me and I'll arrange a refund / return ASAP. We've had a few cases of devices being shipped by the time we could handle the refund requests. This is just to avoid further confusion. Quote Link to post Share on other sites
TheOnlyRick 17 Posted February 7, 2020 Share Posted February 7, 2020 Mine's arrived from Clove, only ordered 12 days ago. (It would've arrived three days if it hadn't been for the weird inability for the UPS delivery person to find the building.) Anyway, I'm happy with it so far. There's a lot of niggles I need to sort out, but so far so good. 👍 1 Quote Link to post Share on other sites
zetalight 20 Posted February 9, 2020 Share Posted February 9, 2020 On 2/7/2020 at 8:45 AM, TheOnlyRick said: Mine's arrived from Clove, only ordered 12 days ago. Lucky. I ordered mine back on Dec 5th and I'm still in "Processing". My current phone isn't gonna make it much longer 😞 Quote Link to post Share on other sites
TheOnlyRick 17 Posted February 9, 2020 Share Posted February 9, 2020 5 hours ago, zetalight said: Lucky. I ordered mine back on Dec 5th and I'm still in "Processing". My current phone isn't gonna make it much longer 😞 Good luck - I hope it arrives soon. 🤞 You ordered it direct from FXTec❓ (I haven't yet found out what magic key combo produces a question mark... 🤦♂️😄) Quote Link to post Share on other sites
EskeRahn 5,399 Posted February 9, 2020 Share Posted February 9, 2020 12 hours ago, TheOnlyRick said: (I haven't yet found out what magic key combo produces a question mark... 🤦♂️😄) See other threads, easiest, install FinQwerty Quote Link to post Share on other sites
nardholio 1 Posted February 9, 2020 Share Posted February 9, 2020 I'm selling one (located in Connecticut), brand new, pm if interested Quote Link to post Share on other sites
lizardgai4 22 Posted February 9, 2020 Share Posted February 9, 2020 I am typing this on my Pro1! I opened it yesterday, and here are my first impressions: Keyboard First, the main selling point. The keyboard feels good, though it's most comfortable when standing, sitting in a chair or laying on my back in bed. Not on my side. It's like having a mini laptop! Sub-netbook? Sub-Chromebook, since it comes with an OS from Google?🤔 Setup I moved my SIM card from my Moto Z Play (used 2016-2020) to my you-know-what. At first it didn't work, but removing the card and putting it back did the trick. Setting it up was easy. I also turned on eye care mode as an "OLED care mode". Blue ages the fastest on OLED screens, as internet knowledge and the (mostly black) bottom bar burnt into my 3.3 year old Z Play's screen can tell you. Camera It looks to have two lenses. Is it possible to switch between them like flagship smartphones can? The camera's video quality is average. I was looking through the camera's settings to see if I could up the video's framerate from 30, preferably to 60. No such options emerged. I tried downloading Open Camera to force 60fps, and the result still looked like 30. So I decided to see how much rolling shutter it has, and it's extreme (like unfancy smartphone cameras are). No 60fps here. Instead, I will use a video camera as a video camera. At least a landscape slider encourages more horizontal internet video? 🤔 Speakers I find it nice that there are three speakers. One for phone calls, two stereo speakers on the side. Kinda like the HTC One M8 (I used from 2014-16) or the JBL speaker mod! It also has a headphones jack in case I want higher quality sound and/or larger speakers! Charger The charger seems fancier than normal! It comes with a Qualcomm Quick Charge 3.0 AC to DC converter, even with US, UK and EU plugs! Definitely more convenient than Moto's proprietary Turbopower system. 1 Quote Link to post Share on other sites
Jfresh 0 Posted February 10, 2020 Share Posted February 10, 2020 4 hours ago, nardholio said: I'm selling one (located in Connecticut), brand new, pm if interested For some reason it wont let me log in to message you. Email me so we can talk more [email protected] Quote Link to post Share on other sites
elvissteinjr 355 Posted February 18, 2020 Share Posted February 18, 2020 (edited) Serial Number #344 QWERTZ Ship Date: January 21st Delivery Date: February 18th Customs had their great time with it. Unsealed, taken out of the plastic bag and not put back in and full of fingerprints. However, it's totally fine apart from that. Well, physically. Haven't turned it on yet. Edit: Of course I did turn it by now but further posts were moved elsewhere. Nothing atypical. Everything is running as fine as it can in the current software state! Edited February 18, 2020 by elvissteinjr 5 1 1 Quote Link to post Share on other sites
Jfrelish 13 Posted April 3, 2020 Share Posted April 3, 2020 anyone get any updates on their order? 1 Quote Link to post Share on other sites
Luke 19 Posted April 3, 2020 Share Posted April 3, 2020 My order still says "Processing." I ordered the Pro1 December 4, 2019. I can appreciate the COVID-19 challenge for FxTec, but they continue to advertise a timely response for people who order the phone today. This is simply not true. For the past 4 weeks, I've received emails from FxTec telling me that they will be getting out their orders next week. I'm thinking that because it is almost Friday, I'm likely to get the same message again. I wonder what the support is like if your Pro1 has problems? I'm not having good feelings here. Dr. Luke Queen I 1 Quote Link to post Share on other sites
Rob. S. 1,634 Posted April 3, 2020 Share Posted April 3, 2020 (edited) 3 hours ago, Luke said: I wonder what the support is like if your Pro1 has problems? I'm not having good feelings here While I agree FxTec perhaps shouldn't have been publicly promising, and shouldn't continue to promise even today, 4-6 weeks delivery time for regular orders while even pre-orders were (are) still being processed, and while I perfectly understand your disappointment about the substantial delay (I'm still waiting for my device as well, ordered on September, 20), the quality of support isn't really a matter of someone's feelings... As far as I can see, most of the few serious issues (i.e. more serious than the software issues which everyone is facing and which we all hope will be fixed by a future firmware update) people in this forum had reported with individual devices have been solved to their satisfaction. Edited April 3, 2020 by Rob. S. 4 1 Quote Link to post Share on other sites
Luke 19 Posted April 7, 2020 Share Posted April 7, 2020 Thank for your thoughts Rob....Luke Q. Quote Link to post Share on other sites
Lexmeister 11 Posted April 23, 2020 Share Posted April 23, 2020 Quote Good news! We have now assigned the stock for your Pro1 order. The product is on its way from the factory to the regional fulfilment warehouse with customs clearance to follow. We will email you anytime by the end of the coming week with the courier tracking details. It's happening! 5 1 Quote Link to post Share on other sites
Tsunero 208 Posted April 23, 2020 Share Posted April 23, 2020 Got stock assigned today as well. Looks like the end of this very long journey just started for some of us. 🙂 4 1 Quote Link to post Share on other sites
Kimmo 7 Posted April 23, 2020 Share Posted April 23, 2020 Order #71XX with QWERTZ. Just got the Stock Assigned message. 6 1 Quote Link to post Share on other sites
Jacob_S 128 Posted April 23, 2020 Share Posted April 23, 2020 Order #154XX from May 2019, QWERTZ. Stock assigned as well. 3 1 Quote Link to post Share on other sites
leetxyz 12 Posted April 23, 2020 Share Posted April 23, 2020 Order #103XX from March 2019 (QWERTZ). Stock assigned. 5 1 Quote Link to post Share on other sites
Wheeljack 212 Posted April 23, 2020 Share Posted April 23, 2020 Order #97xx, mid March 2019 (QWERTZ). Paid August 1st. Stock assigned. Feels surreal. 5 1 Quote Link to post Share on other sites
Jacob_S 128 Posted April 23, 2020 Share Posted April 23, 2020 @Tsunero @Lexmeister Do you also have QWERTZ-orders? 1 Quote Link to post Share on other sites
Joakim 32 Posted April 23, 2020 Share Posted April 23, 2020 Got a notification 4 hours ago. QWERTZ for me as well. : ) Maybe it's late April's Fools. It's not the first time when fxtec has been late with things. 4 1 Quote Link to post Share on other sites
Tsunero 208 Posted April 23, 2020 Share Posted April 23, 2020 (edited) 1 hour ago, Jacob_S said: @Tsunero @Lexmeister Do you also have QWERTZ-orders? Yes and my order number was #61XX. (and naturally it was a pre-order, made in Feb 28 last year, paid July 31) Edited April 23, 2020 by Tsunero 3 1 Quote Link to post Share on other sites
Lexmeister 11 Posted April 23, 2020 Share Posted April 23, 2020 Quote @Tsunero @Lexmeister Do you also have QWERTZ-orders? Aye. Order number #63XX 3 1 Quote Link to post Share on other sites
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