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Hi everyone, First of all, thank you for the answers and experiences. Appreciated. That said, i want to express my deep disappointment with how both the service and the device itself feel "rushed" and unfinished, especially after such a long period of anticipation. I understand the challenges Fxtec faced with production, software, and the various unforeseen hurdles that derailed the project. I truly do. In theory, I should be glad to have finally received my device... However, I cannot accept issues like malfunctioning screen corners as "normal." This is a terrible user experience. It feels like ordering a burger only to find a fingerprint pressed into the bun, or buying a brand-new car where the passenger seat is broken and the air conditioner only works on one side. No matter how niche, geeky, or community-driven a device is, it should work properly. That’s just a baseline of respect—not only for customers but also for the brand itself. Here’s the funny (or tragic) part: I actually have a second order under another name where I purchased additional parts, including a spare screen. That means I’m a double customer and, until recently, a fan of Fxtec's vision. Sadly, the reality of the product has left me utterly disappointed. To make things worse, I had plans to use this device as a terminal for my personal automation projects. Ironically, my automations heavily rely on "corner signals," where indicator colors change specifically in the corners of the screen. Two of those corners are now unusable for me. This device is on the verge of being useless for its intended purpose. The most frustrating part is that I’m not against paying for a new screen or a proper QWERTY keyboard to fix these issues. But I currently see no realistic path forward to either use or repair this phone. I’ve already reached out to Fxtec support and was asked to send photos of the screen, which I did promptly. However, I have yet to receive any follow-up or next steps from them. Fxtec had an ambitious vision, and I truly wanted to support it. But when the final product feels so incomplete and the after-sales support so unresponsive, it becomes incredibly disheartening. I appeal to the community and the company: Shouldn’t the bare minimum be a device that delivers on its core promises? What can I do to make this situation better? Honestly, I’m still holding onto hope. If Fxtec ever creates a third iteration of a QWERTY device, I might even consider buying it—assuming I’m still around to see it! P.S. Does anyone have real suggestions for QWERTY phones these days? Something actually usable, at least on par with the Key2, would be a dream.  Thanks again)

The Pro1 (nor the Pro1X) has ever claimed to support 5G,,,, But some frequency bands have been reused by carriers for 5G

Sad and interesting. The ones I got, got black corners, but no change over years of usage.

Message: Hello! I am located in the USA, and have the PRO1 on T-Mobile's network. Per the specs, this is a 5-G capable phone, as well as 4G LTE. We reside in an area where T-Mobile supports 5G, 5G Ultra, 4G LTE, and Extended Range 4G LTE. There are multiple, overlapping towers / antennas serving my home location. All antennas on each tower are broadcasting all frequencies. Here are the bands / Frequencies in combination that the network supports: LTE: Band 71 / 600mHz Extended Range LTE: Band 12 / 700mHz AWS (hot spot and internet): Band 5 / 850 mHz Band 2 & 4 / 1900 and 2100 mHz 5G: piggybacks on the Band 71 / 600mHz 5G Ultra: Band 41 / 2500 mHz As you can see, when comparing the specs for the phone, it appears all bands except band 71 are supported. Preferred Network Type is set to: LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA Enhanced 4G LTE Mode is toggled on Automatically Select Network is toggled on and set to fast.t-mobile.us The carrier shows both towers broadcasting all signals, and antenna directionality indicates dual coverage for my location. The signal icon in the upper right corner of the screen has always shown 4G LTE -- until recently. Now it simply shows 4G and the signal seems to fluctuate from 1 bar to 4, sometimes dropping to no bars. Same physical location within my home office as always. We've already tried swapping the SIM card. No improvement. It's as if the device is not connecting on the LTE bands, and has fallen back to EVDO - the older 4G protocol. 1. This is an unlocked device - so - is there a diagnostic we can run on the phone or from another device to diagnose which bands / frequencies are operable and in use? 2. Can you elaborate on the antennas in the device - SN 3736ff88 - are the specific band/frequency combinations listed above supported? 3. Is there just 1 antenna for multiple frequencies/protocols, or a separate antenna for each protocol? 4. Is there a diagnostic to determine whether a hardware failure has occurred - perhaps 1 antenna has failed and that might explain the fallback to 4G ? 5. Any other ideas that come to mind would be very much appreciated !

I have something from inbetween. Black corners appeared about 7 months in use and connections are... ok. I can make and receive calls pretty well anywhere but the internet connection is pretty bad inside buildings if not connected to wifi. It also seems completely random when the internet does or does not work in a building. In the end it is usable as my main phone for the past year but I have been looking in to ways to get a stronger internet connection.